We will inform you of the ordering standards and regulations related to SSOOOK Pre-orders.
Pre-order is an event that presents good products and prices to those who trust and purchase from SSOOOK.
Since the order quantity is produced separately from the official opening, order cancellation and exchange are not possible after the end of the pre-order period.
[Notice regarding relevant information when pre-order]
- Returns and exchanges are possible during the pre-order period, and exchanges are only possible if the desired color and size are in stock.
- Returns are not possible after the pre-order period ends.
- If you would like to change the size, please submit a request to the Souk bulletin board within 7 days.
- This is only possible if the size you want is in stock.
- Once the exchange is approved, it is measured at the regular price to create an option price.
-In the case of bulk order discount events such as 1+1,
when purchasing 2 products (e.g. M, ML) due to size issues,
After receiving the product, partial cancellation or exchange is not possible,
and a full refund is possible.
- For set products, partial exchange or partial cancellation is not possible and a full refund is possible.
- - In the case of a return due to a simple change of mind,
- return shipping costs will be incurred,
- and reordering with the same product composition and pre-order price is not possible.
- Pre-order products cannot be combined with regular delivery products.
- (When ordered together, regular products will be shipped on the same
- date as the reserved product, and some may be sold out)
“SSOOOK’s pre-orders are produced after we receive your order.”
Since this is a manufactured product, what problems may arise
during the manufacturing process and upon receipt?
Regardless of day or night, we always do our best to repay the
trust our customers have placed in purchasing our products.
Pre-order delivery times may be long and schedules may change.
If you are hesitant about ordering, please ‘purchase after official release’.
Please be sure to check the contents and purchase only those who agree.
If you have any questions, please leave them on the product inquiry bulletin board.
Thank you once again for loving SSOOOK.